Information we collect
We may collect account details, contact information, device and browser information, gameplay-session data, purchase records, support messages, and basic analytics needed to keep Fantom secure and reliable.
Player privacy
Privacy Policy.
How Fantom handles information used for accounts, support, billing, and cloud gaming access.
How we use information
We use information to provide cloud gaming access, manage subscriptions and day passes, answer support requests, improve performance, prevent abuse, protect accounts, and communicate important service updates.
Payments and billing
Payment details may be processed by payment providers. Fantom does not need to store full card numbers to run the service. Billing records may be kept where required for tax, security, and account support.
Sharing information
We do not sell personal information. We may share limited information with service providers that help operate hosting, payments, security, analytics, email, support, and customer communication tools.
Security and retention
We use practical safeguards to protect account and service data. We keep information only as long as needed for the service, legal requirements, dispute handling, security, and legitimate business records.
Your choices
You can contact us to request access, correction, or deletion of personal information where applicable. Some records may need to be retained for security, billing, or legal reasons.
Contact
For privacy questions, email hello@fantompc.com. We typically reply within 48 hours.